Consider the stressors you’re facing as a product company today.
Constantly shifting customer needs. Unpredictable supply chain. Not to mention brand loyalty becoming more and more fragile with new competitors popping up every day with compelling digital product experiences
Your company is facing an urgent challenge: the need to expand and adapt rapidly.
Let's not sugarcoat it—anyone who claims that business transformation is a walk in the park probably hasn't experienced it firsthand or is simply naive.
But don’t worry, that’s where this blog post comes in! Below are five real stories of business transformation—stories with tangible, real-world results. These narratives offer invaluable insights into how companies have successfully embraced digital transformation, and the remarkable improvements in both their top and bottom lines.
Keep reading to learn, conclusively, there is indeed a light at the end of the tunnel.
1. AMS Technologies: +500% Increase in Engineering Productivity
AMS Technologies, a distribution company for electronic components, has leveraged technology to enhance productivity and prioritize customer satisfaction. At the start of their transformation journey, CEO Jan Meise and key executives drove the need to prioritize higher-margin engineer-to-order (ETO) products. Instead of a complete legacy system overhaul, the company chose to strategically build on the Salesforce platform, layering solutions, and establishing processes as they progressed. This approach not only preserved the integrity of their existing systems but also ensured a seamless transition.
With Propel Software, among other Salesforce solutions, AMS Technologies crafted a unified platform that offered real-time data, from transactional details to inventory specifics, thereby delivering a +500% increase in engineering productivity. The company's commitment to a user-centric approach has been instrumental in achieving operational efficiency and deepening customer relationships.
Check out the AMS Technology case study >>
2. Guardant Health: 27,000 Hours Saved Annually
Guardant Health, a leader in the field of cancer detection and treatment, has embarked on a transformation journey powered by Propel. With a mission to conquer cancer through data, Guardant recognized the need for a flexible and robust platform to support their rapid growth and evolving needs. Realizing their existing legacy quality management system (QMS) posed limitations that hindered the ability to scale efficiently, they made the pivotal decision to replace it with Propel QMS.
Measuring productivity before and after implementation, Guardant estimates they saved 27,000 hours through automation, while also reducing cycle times and optimizing cost. By adopting Propel, not only did they streamline QMS and document management processes, eliminate manual efforts, and optimize efficiency across their global operations, but they also laid the foundation for their continued digital transformation.
Watch the Guardant Health story >>
3. BekaertDeslee: 20-Point Increase in Net Promoter Score
Transforming the global textiles industry requires innovation, adaptability, and seamless collaboration. BekaertDeslee, a leading one-stop shop for mattress textiles, recognized the need to evolve and embrace digital transformation to meet the changing demands of their B2B customers and market landscape. By leveraging Propel, they aim to compress the traditionally lengthy 18-month development cycle, enabling them to iterate faster and stay ahead in a competitive industry.
Furthermore, by integrating demand signals, supply chain management, and customer requirements, BekaertDeslee was able to achieve a 20-point increase in the company’s Net Promoter Score. This added efficiency allows the company to focus on continuously building a more resilient supply chain while pursuing sustainability initiatives.
Hear the BekaertDeslee story >>
4. MSA Safety: 25% Increase in Revenue While Headcount Decreased 20%
MSA Safety, a manufacturer of safety products founded in 1914, embraces continuous business transformation, knowing it’s vital to long-term success. Not long ago, they relied on an enterprise resource planning (ERP) solution along with disparate data warehouses for CRM, Quality Management, and other KPIs, which resulted in decentralized pillars of information. When they moved to Propel, a cloud-native software, it ultimately brought connectivity that allowed them to unify data and processes across the company, resulting in a 25% increase in revenue while headcount decreased by 20%.
Propel's single-platform solution simplified end-to-end connectivity, enabling efficient data flows and processes across customer relationship management (CRM), product lifecycle management (PLM), and QMS. This proved invaluable during the pandemic, allowing the company to maintain business continuity and adapt to a hybrid working environment seamlessly.
Check out the MSA Safety case study >>
5. Savant Systems: 40% Increase in Revenue with 74% Faster Time to Market
Savant Systems, a leader in smart home and power solutions, faced challenges in maintaining a fast pace of innovation, offering a wide range of products, and ensuring full connectivity and personalization at scale. To tackle these challenges, Savant partnered with Propel. Savant's IT and customer success leaders, Beth LeClerc and Angie Larson, worked closely to ensure their technology stack delivered the speed and efficiency needed for success. They created a master customer record on Salesforce using Sales Cloud, Service Cloud, and Commerce Cloud, and a master product record on Propel.
This allowed them to extend data, processes, and collaboration across the entire company, delivering insights and speed to their teams. As a result, Savant has seen a 40% increase in revenue with 74% faster time to market. The company now delivers the best possible customer experience with speed and efficiency, vital for a product company committed to innovation and revolutionizing the user experience.
Check out the Savant Systems case study >>
How did they get it done? They took it step by step.
Companies like the five industry leaders above understand that technology is the enabler, not the end game. This concept holds for all business transformations.
To keep pace without falling down, your surest option is following the same tried and true framework they used.
It’s called the 5x5 Program.
Start with these five steps:
- Identify the Why
- Assemble Your Power Team
- Elevate IT to Strategic Leaders
- Right-Size the Project
- Execute the 5-Point Digital Transformation Framework… (Details here).
Click to grab your free copy of The 5x5 Program: A Proven Framework for Business Transformation.
