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Customer Success is the New Product Success: Featuring Ray Hein

Episode 10. Rule 10: Leading in the Customer-First Revolution

On the final episode of our debut season, we're joined by Propel's own CEO & Co-Founder Ray Hein. Hear Ray's vision for what's coming next in the fast-paced customer-first revolution.

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Digital transformation is all the rage, but there’s no clear definition of its scope and even less practical guidance about how to achieve it. To help manufacturing leaders navigate these uncertain waters, Propel has arrayed a roster of industry luminaries. Dario Ambrosini, Propel CMO, hosts product and other Propel leaders as they put forth a set of key tenets—The Platform Rules—to heed along your journey.

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