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Harmonize Product, Quality, & Customer Processes | Salesforce Manufacturing Summit 2022

Why is it important to be an agent of change for your business? At the first-ever Salesforce Manufacturing Summit in December 2022, Ray Hein of Propel and Michael Farr of MSA Safety present.

Propel attended the first-ever Salesforce Manufacturing Summit last month, along with other change-makers and innovators in the industry cloud solution space for manufacturing.

In Propel's breakout session "Harmonize Product, Quality, & Customer Processes," Chief Strategy Officer Ray Hein was joined by Michael Farr, VP of Operations and Plant Manager at MSA Safety who told his story about being an agent of change at the company, helping them to mitigate disruption during the pandemic, outpace competitors, and future-proof their business.

Michael's efforts to implement a flexible industry cloud solution enabled MSA Safety to register a 25% increase in revenue while headcount decreased by 20%. Plus, they continued to maintain 100% of their product compliance across five different agencies that each audited their operations four times annually.

You can read more from Ray about his experience at the unique and exciting event in his article "My Top Takeaways from the First-Ever Salesforce Manufacturing Summit."

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Ray Hein
Founder & Board Member, Propel

Ray is a SaaS veteran with 20+ years of PLM, development and product launch experience in both hardware and enterprise software organizations. Ray has held multiple executive positions at companies such as Agile Software, Apttus, Vendavo and Centric Software.

Fun Fact: Ray volunteers about two weeks a year with organizations like the American Diabetes Association, Family Giving Tree and Second Harvest Food Bank.

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Ray Hein